Management

Whether you have employees, virtual assistants, contractors or outside services, you need to manage and lead your team toward your business goals. In this section you will find general guidance on leadership and strategy. You will also learn how to manage employees and issues such as human resources and employee benefits. You’ll also discover how to ensure happy customers via effective customer service.

Leadership

  • LIVE Webinar 6/2: The Power of Peers to Launch, Grow and Run Your Business The saying, "It's lonely at the top!" doesn't need to be true. In fact, as
  • LIVE Webinar 6/21: Don’t Let These Events Send Your Business into a Tailspin Although "disaster preparedness" often triggers images of hurricanes, tornados and
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    Strategy & Planning

  • How to Nurture Your Creative Small Business Many businesses can thrive as one-person operations for a few years while you target your market
  • Put Your Business on Track to Success Without tracking financial information like sales, cash flow and receivables, you’d have no
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    Human Resources

  • Put Your Business on Track to Success Without tracking financial information like sales, cash flow and receivables, you’d have no
  • Taking the Mystery Out of Voluntary Benefits Click here to watch on-demand recording! If you don’t know what voluntary benefits are,
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    Legal Issues

  • So, You Want to Be an Entrepreneur? Starting a small business is a big commitment, and it can be intimidating if you aren’t Do you share these traits of successful entrepreneurs? You set goals. You are the type to set
  • Taking the Mystery Out of Voluntary Benefits Click here to watch on-demand recording! If you don’t know what voluntary benefits are,
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    Employee Benefits

  • Infographic: ACA Penalties and How to Qualify for an Extension There’s a lot to know about the Affordable Care Act, including the penalties for not having Learn about the fines and exemptions for the Affordable Care Act. 1. Understand The Penalty
  • The Ultimate Guide to Health Insurance and Taxes The Affordable Care Act (ACA), also known as Obamacare, is a law that aims to help millions of In 1789, Ben Franklin spoke of two certainties in life, death and taxes. He could have added a
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    Customer Service

  • The Decline of Magstripe Cards—and What That Means for Your Business Click here to watch on-demand recording! The payments landscape is changing. New security
  • Checklist: Employee Branding Employees are a critical element in conveying your business brand. It's your job to make sure Complete this checklist with each employee to ensure that he or she understands how to represent
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    Work/Life Balance

  • 21 Inspiring, Kick-in-the-Pants Quotes for Entrepreneurs Being a small business owner can be overwhelming at times. Balancing life, money, employees,
  • It’s Not What You Say, but How You Say It Click here to watch the presentation! Effective communication is important no matter the size
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